Dr. Cindy Hill is an industrial/organizational psychologist in the Research division at ACT. She has been a major contributor to the ACT WorkKeys system for more than 25 years. Her work has included the recent refresh of the ACT WorkKeys National Career Readiness Certificate, a portable, evidence-based credential that certifies the essential skills for workplace success. Her recent research has explored the alignment and “stacking” of credentials through standardized frameworks and the use of technology.